How to Qualify for Spectrum EBB Program (Complete Guide 2022)

During the COVID-19, having a reliable internet connection at home is almost a must. But it’s not always easy for Americans to pay for broadband. However, if you have problems like these or have lost your job or earnings last year, you could be able to get help from a stimulus package called the Emergency Broadband Benefit. Households that are eligible can now sign up for the EBB Program and get a month – to – month discount on the expense of broadband service from an internet service provider. Hundreds of broadband providers, including Spectrum, agreed to take part in the FCC’s EBB program. Here’s how to tell if you qualify for the Spectrum EBB Program.

What is The EBB Program?

EBB, or Emergency Broadband Benefit, started in 2021 to help a large number of individuals who had been affected by the coronavirus epidemic financially. In December 2020, lawmakers approved the EBB as part of a $2 trillion coronavirus assistance package in the Consolidated Appropriations Act (2021). In addition to those who have lost income in the previous year and make less than $198,000, the program can pay $50 per month forward towards the price of your Internet access.

With $3.2 billion available, the EBB is the biggest thing the government has done to help with Internet costs in the 30 years that Americans have been online. By this EBB program, the Affordable Connectivity Program (ACP) is extended for a long time (ACP). There should be no doubt that the economic gap existed before the pandemic and will remain that way and maybe grow after it. This sort of program must continue once the urgent COVID-19 response is complete, to be clear.

Does Spectrum Offer an EBB Program?

Spectrum is a large telecommunications business that provides a wide range of services, notably cable TV, landline, cellular devices, and internet. Spectrum, an internet service provider, also provides an Emergency Broadband Benefit for clients who are unable to pay an internet connection.

When the pandemic breaks out in your area, Spectrum will help you pay for your internet access. If a home is qualified, it could be able to receive a monthly credit from Spectrum of up to $50, or $75 on Tribal territory, against the cost of the internet service.

Spectrum EBB Program

How Does Spectrum Work With Emergency Broadband Benefit?

Internet download rates with Spectrum EBB start at 30 Mbps, however wireless download speeds might vary. Service for in-home Wi-Fi is offered. There are no obligations, and you are free to end your participation in the EBB program anywhere at the time. Connected devices aren’t eligible for Spectrum’s fixed-rate internet service discounts (tablets, laptops, or desktop computers). Spectrum’s EBB services as well as discounts are available right now in the very next U.S. states:

ConnecticutIllinoisMaineMississippiNew Hampshire
New JerseyNew MexicoNew YorkNorth CarolinaOhio
OregonPennsylvaniaSouth CarolinaTennesseeTexas
VermontVirginiaWashingtonWest VirginiaWisconsin

Learn More

Who Is Eligible For the Spectrum EBB Program?

Spectrum Emergency Broadband Benefits Program is only available to those who satisfy the program’s eligibility standards. Based on your income, program, or other support, you might well be qualified.

Income-Based Eligibility Requirements

If your gross yearly family income falls under the federal poverty criteria, you should be eligible for the program. Even if your income is more than this amount, you might still be eligible. People who had a “Substantial Loss of Income” after February 29, 2020, and whose income in 2020 seemed to be $99,000 or less for a single filer or $198,000 or more for a joint filer have been eligible.

Spectrum Emergency Broadband Benefit: Qualifying Income levels

Number of people in household41 contiguous states, DC and territories
For each additional person, add:$6,129

Program-Based Qualification

The EBB program is available via a variety of programs. In particular, if any of the following applies to your household:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Federal Pell Grant award in the current year
  • Federal Public Housing Assistance (FPHA)
  • Veterans and Survivors Pension Benefit
  • Medicaid
  • Lifeline
  • Supplemental Security Income (SSI)
  • Free and Reduced-Price School Lunch Program, and or School Breakfast Program via the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 academic year
  • Tribal Head Start
  • Tribally Administered Temporary Assistance for Needy Families (TANF)
  • Bureau of Indian Affairs General Assistance
  • Food Distribution Program on Indian Reservations (FDPIR)

Eligibility Based on Improved Assistance 

People who live on Tribal land and are eligible for a $75 per month discount on broadband service may also get a one time discount on equipment.

What Documents Are Required When I Apply For Spectrum EBB Program?

The application process will need you to provide proof of your eligibility, so be ready to collect some paperwork. You should, however, be needed to produce certain papers. The Spectrum EBB Program provides an alternate application procedure for current clients who want to join in the program. Here are the documents you’ll need:

Participation in Eligible Programs

To prove that you are eligible for the EBB Program, you must produce an official document from one of the qualifying programs. The following must be included in any documentation:

  • The whole name of the applicant (or their dependents).
  • The name of the qualifying program, like SNAP.
  • Program administrators, Tribal entities and school districts are all examples of organizations that administer government programs.
  • Issued the document

Household Income Participation

Applicants who meet the income requirements will be required to produce an official document stating their family income. The following must be included in any documentation:

  • First and last name of the applicant
  • The yearly family income of the applicant

Eligibility-Related Document

  • State, federal, or tribal tax return from the previous year
  • A copy of your most recent pay stub or tax return from your employer
  • Statement of benefits from the Social Security Administration
  • Veterans Administration statement of benefits
  • Unemployment or Worker’s Compensation statement of benefits
  • Divorce decree, child support award, or any other formal document demonstrating the household’s financial situation
  • A letter informing you of your retirement benefits or pension

Identity Verification

There are many ways for applicants to prove who they are. The applicant’s entire name and date of birth must appear on all identification papers, and then they can choose from the following options:

  • Social Security Number (is not necessary to participate in the EBB Program)
  • Tribal Identification Number
  • US Driver’s License
  • Other Government-issued IDs, such as a state ID
  • US Military ID
  • Passport
  • Individual Taxpayer Identification Number (ITIN)
  • Utility bill, mortgage or lease statement


The EBB Program benefits are limited with one monthly internet discount and one discount device per household. Since this is the case, candidates must provide proof of their address. The following must be included in all documentation:

  • The applicant’s first and last name, respectively
  • The actual location of the applicant

Try to avoid sending original documents for consideration in your application. Participants in EBB programs should be at least 18 years of age or capable of supporting themselves financially.

T-Mobile Home Internet vs Spectrum – Which One is BEST?

What Are The Benefits if I Qualify for The Spectrum EBB Program?

If you are qualified for EBB, you can save up to $50 a month on your no credit check broadband subscription. A monthly credit is automatically added to the recipient’s home internet bill after enrollment. On Tribal territory, the fee might be as high as $75. Qualified families can receive a one time reduction of up to $100 on the purchase of a laptop, tablet, or desktop computer, in addition to the monthly savings. Spectrum’s EBB internet speed starts at 30 Mbps.

The most important thing here is to make sure that people can receive some help and afford their internet service. Most importantly, Spectrum EBB allows them to stay up with their employment and/or search for new ones. The participants can also get information, go to online schools, and learn online. During the pandemic, they are able to play music, watch movies, and do other exciting activities. The consumers had the ability to know about Covid-19’s most recent developments thanks to it as well.

Because of financial constraints, many people do not have access to the internet. In actuality, the epidemic has brought to light the catastrophic implications of the digital divide, which previously existed but has since grown much more serious and widely publicized. The EBB ensured that consumers could receive assistance with their home internet payment in the same way they receive assistance with their power and gas bills or food and housing.

How to Apply for Spectrum EBB Program

Let us tell you how exactly you can sign up for the Emergency Broadband Benefit Program  for both New Customers and Existing Customers.

Current Customers

Customers of Spectrum who have previously submitted for eligibility for Spectrum EBB Program can apply for that again by simply filling out the application on the Spectrum website. To do this, just follow the easy steps below.

  1. Go to Spectrum EBB Page.
  2. Sign into your Spectrum account using your name and password.
  3. Fill the application form with all the information and even the proof that is needed.
  4. Check your email to see if you are still in this program.

New Clients

If you are thinking about becoming a new customer and trying to switch to Spectrum, you can indeed apply for the Emergency Broadband Benefit by following the easy steps below.

  1. Go to Spectrum Store to see if you can join the program.
  2. Fill out an application for the program at through the National Verifier. Give all the information and all the proof that is needed.
  3. Check your email to see if you are still in this program.

How Do I Know If I Am Eligible for Spectrum EBB Program?

After you process your request, you should get a response within a reasonable timeframe. The FCC, on the other hand, claims that people applying online might expect to be approved within minutes. If somehow the FCC can’t figure out proof of eligibility right away, it will ask for more documents and tell the person how to send them in for review. If you’ve been accepted, you’ll need to phone Spectrum and let them know that you’ve enrolled and ask about what plans they have available at a discounted rate. You can periodically check for updates for EBB on the FCC’s Emergency Broadband Benefit page. Your eligibility will be determined by the National Verifier. You’ll receive a confirmation if you’re qualified for EBB benefits.

The Bottom Line

I really hope that you have been able to know how to qualify for the Charter Spectrum EBB Program. Spectrum is one of the US telecommunications companies that offer the EBB Program.

FCC issued a final ruling on December 8, 2021, to terminate and replace the EBB Program with a new Affordable Connectivity Program (ACP). For the first 60 days of 2022, anyone who signed up for the EBB before the end of 2021 will continue to get their monthly benefit. And if you really want to keep using the internet after that, you’ll have to charge the regular price for your plan.

Frequently Asked Question

When Will I Get The Emergency Broadband Benefit?

If you apply for EBB between 9 a.m. and 9 p.m. Eastern Time (ET), you will find out if you have been authorized in around ten minutes, and no more than 2 days.

Is There Any Relation Between Spectrum and EBB Program?

Spectrum is taking part in the EBB, the stimulus program run by the government. In order to join the FCC’s Emergency Broadband Benefit program, people have to agree to keep service at full price.

Can I Transfer Spectrum Benefits To Another Person Or Household?

No EBB program subsidies cannot be transferred from Spectrum. The benefit is only available to one person in a household at a time.

What to Do, If I Wish to Move While Receiving The EBB Benefits?

Moving doesn’t impact your EBB eligibility. But if you move, you may have to re-enroll. If you move to a place that Spectrum can’t reach, you might need to find a new internet provider. To make sure you’re getting EBB advantages from your alternative internet service provider, call them first.

Is It Possible to Transfer EBB Benefits to Internet Service Providers?

Yes, the Emergency Broadband Benefit discount can be transferred to a new internet service provider by calling the new provider and requesting that they transfer your discount. You don’t have to postpone the benefit or service to your gradual improvement supplier before asking for the transfer.

What Happens At The End Of The EBB Program?

Emergency Broadband Payment Program participants registered as of Dec. 31, 2021, will get their existing monthly benefit until March 1, 2022.

When Will the EBB Program End?

The EBB Program will end six months after the public health emergency has been resolved and all of its money has been spent. From December 20, 2021, the Emergency Broadband Benefit Program has stopped taking application forms to become an internet service provider. Until 3/1/22, customers will continue to get their existing monthly benefit.

My Social Security, Date Of Birth, Or Identity Could Not Be Verified. What Do I Do Next?

Make sure you give the National Verifier the correct information. If everything’s right, you may need to send the National Verifier an official, valid report as proof of your Spectrum EBB Program application.

I Am Under 18 Years Old. Can I Participate In The Emergency Broadband Benefit Program?

Yes, to be an eligible individual for the Emergency Broadband Benefit Program, you must be at least 18 years old.

If I’m Part of the Lifeline Program, Can I Still Qualify?

Even if you’ve previously signed up for Lifeline, you can still sign up for EBB.

Do I Need to Downgrade or Cancel Other Services to Qualify for This EBB Program?

Yes, you have to downgrade or cancel other internet services to have the EBB program, which can save qualifying households up to $50 per month. The EBB discount cannot be used for satellite internet service.